Workday Implementation Empowers Boys Town’s Mission to Change the Way America Cares for Children and Families

Boys Town is a nationwide leader in the care of America’s children. Founded in 1917 in Omaha, Nebraska by Father Edward Flanagan, Boys Town provides innovative child and family care, healthcare, ground-breaking research and embodies Father Flanagan’s belief that every child deserves to be valued and loved, and have a chance to live a healthy, positive life. To better support their research-based programs and healthcare offerings, Boys Town needed a technology system to transform their operational processes and set them up for success for generations to come. 

The Challenge

Boys Town’s work has expanded over the years, from providing child and family care to include research-based programs and a hospital. They’ve also expanded their geographic footprint from the one square mile Father Flanagan established in the early 1900s to multiple locations across multiple states. With this growth comes volumes of sensitive data that needs the proper architecture, processes and systems in place for the 3,000+ Boys Town employees to keep children and families’ data secure and readily available when it is needed for things like background checks, healthcare records, and more. 

Boys Town chose Workday for its full platform solution including Human Capital Management (HCM), Payroll, Finance, and Supply Chain Management (SCM). The timing of a separate but interdependent project to deploy Epic medical records system necessitated a unique deployment strategy for Workday.

The Solution

To successfully move Boys Town over to Workday, CrossVue and Boys Town took a strategic approach knowing the implementation would be a multi-year, multi-phase project. Phase one involved implementing SCM first, which started by building an integration to the Epic medical records system. CrossVue prototyped and built the Epic integration in approximately six weeks, an extremely quick turnaround for a pivotal piece of the SCM implementation. CrossVue then established the core elements of HCM, Finance, and Payroll to satisfy interdependencies with Procurement, Suppliers, and Inventory – all core elements of SCM.

With these core elements of HCM, Finance and Payroll already set, phase two of Boys Town’s Workday implementation for HCM, Finance, and Payroll was seamless.

Another key element of the Workday deployment for Boys Town was leveraging Workday Prism to replace Boys Town’s homegrown solution to track a complex array of background check requirements. As a nationwide organization, Boys Town adheres to multiple state and federal regulations for background checks on foster parents, drivers, and caretakers of the children Boys Town supports. CrossVue and Boys Town leveraged Workday Prism to build a custom solution that collates and coordinates background checks with the proper state and federal regulations and timelines, ensuring the checks are done in a timely and secure fashion.

The Impact

With the completion of both phases of their Workday deployment, Boys Town now has a modern, cloud-based, mobile-first system that is a huge upgrade in capabilities for the entire organization. Workday’s automation features increase the speed and efficiency with which the organization operates, and they can maximize their energy and focus on providing critical services for America’s youth and families. Switching to Workday is a generational technology change for Boys Town, and they are excited to use the full platform for years to come. With CrossVue’s continued guidance and post production services, Boys Town will achieve more and more value out of Workday that aligns to their long-term strategic plan.

  • Unique User Logins YTD: 13,862
  • Unique User Logins Since Launch: 28,542
  • Unique Employees Logins YTD: 4,357
  • Unique Employees Logins Since Launch: 5,781